Legal
Privacy Policy
Who operates this website. This website is operated by Rishta Infra Build, Authorised Channel Partner for Rishita Mulberry Heights, Lucknow (UP RERA Agent Registration No. UPRERAAGT15197). It is not the official website of the developer/promoter, Rishita Developers Pvt. Ltd. (project UP RERA Registration No. Ph2 UPRERAPRJ323529 · Ph3 UPRERAPRJ308470 · Ph4 UPRERAPRJ192087 · Ph5 UPRERAPRJ626431 · Ph6 UPRERAPRJ447396).
1. Information we collect
- Details you submit: name, phone number, email address (optional), budget range and preferred unit type, together with the form you used (for example, “Hero Enquiry Card” or “Price Section”).
- Technical details recorded with an enquiry: IP address, date and time of submission, the page address you submitted from and campaign parameters in that address (such as utm_source, gclid or fbclid).
- Browser storage: the site uses your browser’s session storage to remember that the enquiry pop-up has already been shown during your visit. If advertising or analytics tags (Google Tag Manager, Google Ads or Meta Pixel) are enabled on the site, those providers may set cookies under their own policies.
2. How we use your information
- To respond to your enquiry about Rishita Mulberry Heights and share the current price list, availability, floor plans and payment plans.
- To contact you by phone call, SMS, WhatsApp or email about your enquiry, and to arrange a site visit if you request one.
- To keep a record of enquiries, avoid duplicate follow-ups and measure which advertising campaigns bring enquiries.
- To protect the website and its forms from spam and misuse.
3. Who we share it with
We do not sell your personal data. Your enquiry may be processed by service providers that help us operate the website and follow up with you:
- Website hosting and email (Hostinger).
- Google (Google Sheets for lead records; Google Maps when you choose to load the map; Google advertising or analytics tools if enabled).
- Customer relationship management tools used for follow-up (DigiExplorer CRM).
- Meta (if the Meta Pixel is enabled) and WhatsApp when you choose to message us.
- The developer/promoter’s sales and documentation teams, where needed to process a booking you ask us to take forward.
We may also disclose information where required by law or by a competent authority.
4. How long we keep it
We keep enquiry details for as long as needed to respond to you and manage the sales process, and for any longer period required by law. You can ask us to delete your details at any time.
5. Your choices and rights
Subject to the Digital Personal Data Protection Act, 2023 and other applicable law, you may ask to access, correct or erase your personal data, withdraw your consent to be contacted, or raise a grievance. To make a request, call or WhatsApp +91 78977 66661 or email rishtainfrabuild320@gmail.com. Withdrawing consent does not affect processing already carried out.
6. Security
We use reasonable technical and organisational measures to protect enquiry data, including restricted access to lead records. No method of transmission or storage is completely secure.
7. Third-party websites
Links to WhatsApp, Google Maps and the UP RERA website (www.up-rera.in) lead to services governed by their own privacy policies.
8. Children
This website is intended for adults interested in residential property and is not directed at persons under 18.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows the latest version.
10. Contact / grievance
Rishta Infra Build, Authorised Channel Partner, Rishita Mulberry Heights · UPRERAAGT15197 · +91 78977 66661 (Call / WhatsApp) · rishtainfrabuild320@gmail.com